Shipping Policy

Thank you for shopping with Cairó.

After your payment has been successfully processed, orders are typically shipped within 3–7 business days. During periods of high order volume, processing and shipping times may be slightly extended.

We take great care in packaging each order to help ensure it arrives safely. However, once a package has been transferred to the shipping carrier, Cairó is not responsible for delays, damage, loss, or mishandling that may occur during transit.

Shipping & Delivery

Standard shipping orders typically arrive within 3–10 business days after shipment, depending on the destination and carrier.

Once your order ships, you will receive a tracking number via email. If you have not received your package within 10 business days after receiving your tracking information, please contact our customer support team.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Cairó is not responsible for packages delivered to an incorrect address provided by the customer. If an incorrect address is submitted, we cannot guarantee a refund or replacement once the order has been processed or shipped.

Lost or Stolen Packages

Cairó is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier directly and checking with neighbors, household members, or your local post office.

Questions

If you have any questions regarding your order or shipment, please contact us at: shopcairoco@gmail.com

  Thank you for choosing Cairó.

Where Beauty Meets Purpose.